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Manager Quick Reference - LeadrVision

Home = what needs me now. Team = who's slipping. Drive one number to zero: hot leads sitting unworked.


Morning loop (in order)

  1. Home → attack "hot leads, no call yet." Assign the unassigned, chase the assigned.
  2. Team → coverage board → anyone Behind? Intervene. Low coverage? Nudge.
  3. Team → at-risk strip → reassign/escalate every lead unworked 24h+.
  4. Scored → Unassigned + Hot → no hot lead without an owner.
  5. Footer → score failures = 0? Calls trending up?

Reading the coverage board

Verdict Means Do
🔴 Behind Assigned leads aging 24h+ unworked Reassign / work it now
🟠 Low coverage Touched <60% of assigned hot leads Nudge the rep
🟢 On track Working their leads Leave alone

Also per rep: hot coverage %, Done today, 7-day spark, queue left.


Key settings

  • Alerts → keep a hot-lead rule + lead-assigned rule live; set the no-response threshold to your promised response time.
  • Members → roles (Owner/Admin/Manager/Rep); turn on Queue routing for auto-assign + SLA rotation of unworked leads.
  • AI & Scoring → LLM key + auto-scoring cooldown/cap = your cost dial. Watch for score failures.
  • Integrations → GHL connection must be healthy (not paused) or leads stop flowing.

Non-negotiables

  • ✅ Hot leads called within minutes - "no call yet" drops to ~0 by mid-morning.
  • ✅ No rep ends the day Behind.
  • ✅ No hot/warm lead in the at-risk strip overnight.
  • ✅ Score failures = 0.
  • ✅ Appointments confirmed in advance; created ≈ completed.

Remember

  • The AI scores and alerts - it does not call. A missed hot lead is a person problem, not a system one.
  • Rep actions (stage moves, bookings, messages) sync to GHL on the next poll (~minutes).

Full version: Manager Playbook.